E-ZPass Disputes

Dispute an E-ZPass or Toll Violation in New Jersey

New Jersey toll notices can come from several authorities that share the E-ZPass network. Here's how to identify who issued yours and how to dispute a charge you believe is wrong.

Who Issues Toll Notices in New Jersey?

New Jersey Turnpike Authority

Operates the New Jersey Turnpike and the Garden State Parkway.

South Jersey Transportation Authority

Operates the Atlantic City Expressway.

Bridge and Port Authorities

The Delaware River Port Authority, the Delaware River Joint Toll Bridge Commission, and the Port Authority of New York and New Jersey operate tolled crossings into New Jersey.

How Toll Disputes Work in New Jersey

Violation notices for New Jersey roads are generally handled through E-ZPass New Jersey, while some bridge operators handle their own. Use the dispute instructions and deadline printed on your notice, and send your dispute to the address or portal it lists.

How to Dispute a Toll Violation in New Jersey

  1. Identify the Issuing Agency

    The agency's name, the notice number, and the dispute instructions are printed on your notice.

  2. Check Your Deadline

    Dispute windows vary by agency. Use the date on your notice, and don't wait until the last day.

  3. Decide Why the Charge Is Wrong

    For example, your transponder wasn't read, you were charged twice, the plate was misread, or you no longer owned the vehicle.

  4. Gather Your Evidence

    Collect account statements, payment records, and any documents that support your reason.

  5. Send Your Dispute the Way the Notice Says

    Use the address, portal, or form the agency lists, and keep a copy of everything.

Common Reasons to Dispute a Toll Notice in New Jersey

  • Your E-ZPass transponder was mounted and funded but wasn't read
  • You already paid the toll or were charged twice
  • The plate was misread, or the vehicle isn't yours
  • You sold, transferred, or reported the vehicle stolen before the trip
  • The violation fees were added before you received a first notice

Evidence That Can Support Your Dispute

  • Your E-ZPass account statement showing an active, funded account
  • Receipts or bank records showing the toll was paid
  • Your vehicle registration, or sale and transfer records
  • A rental agreement if the vehicle was rented
  • Photos of your plate or transponder mounting

How IAMPROSAY Helps

IAMPROSAY prepares a dispute letter you can address to the agency named on your notice, so the recipient matches the authority that issued it.

  1. Upload Your Notice

    Tell us what happened and share the notice you received.

  2. We Prepare Your Dispute Letter

    A letter to the toll authority that sets out your grounds to contest the charge and any improper penalties.

  3. Send It and Track the Response

    Download the letter, send it, and keep track of the reply. It's a $49 one-time purchase, with no subscription needed.

FAQ

Frequently Asked Questions About New Jersey Toll Disputes

Send it to the agency named on your notice. New Jersey has more than one toll operator, and each handles its own disputes.

It depends on the agency. The deadline is printed on your notice, and missing it can add fees.

Yes. If your transponder was properly mounted and your account was active and funded, your account statement is strong evidence.

No. The toll dispute letter is a one-time purchase.
Next step

Ready to Dispute Your New Jersey Toll Notice?

Start with the details on your notice, and we'll help you prepare a clear dispute letter for the right agency.